Website: https://subhardafashion.shop/
Business Name: Subhadra Fashion
Business Location: Kanur, Vijayawada, Andhra Pradesh, India
Contact Email: dm.subhadra@gmail.com
Effective Date: 8 October 2026
1. Introduction
Thank you for shopping with Subhadra Fashion. We are committed to providing a smooth and reliable delivery experience for all our customers.
This Shipping Policy explains how we process, ship, and deliver orders placed through our website.
By placing an order on our website, you agree to the terms described in this Shipping Policy.
2. Shipping Availability
We currently provide shipping services within India.
Delivery availability may depend on the destination location and the serviceability of the address provided at checkout.
If a particular location is not serviceable, we will contact you using the contact information provided with your order.
3. Order Processing Time
Orders are generally processed within 1–3 business days after successful order confirmation.
Orders placed on Sundays, public holidays, or during special sales and promotional periods may require additional processing time.
Once your order has been dispatched, you will receive available shipping or tracking information through your registered contact details.
4. Estimated Delivery Time
After dispatch, orders are generally delivered within approximately:
- Metro and major cities: 2–5 business days
- Other locations: 4–7 business days
- Remote or difficult-to-service areas: 5–10 business days
These are estimated delivery periods and are not guaranteed delivery dates.
Delivery may take longer because of weather conditions, public holidays, courier delays, high-demand periods, transportation disruptions, incorrect addresses, or circumstances beyond our reasonable control.
5. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.
From time to time, Subhadra Fashion may offer promotional shipping benefits such as Free Delivery. Any applicable offer will be clearly communicated on the website or during checkout.
Additional charges will not normally be requested after an order has been placed unless they arise from circumstances such as address changes, re-delivery requirements, or other services specifically requested by the customer.
6. Order Tracking
Once your order has been dispatched, we may provide a tracking number or tracking link where tracking is available.
Customers can use the tracking information to monitor the progress of their shipment.
If tracking information has not been updated for an extended period, please contact us at:
Email: dm.subhadra@gmail.com
7. Delivery Address
Customers are responsible for providing accurate and complete delivery information when placing an order.
Please carefully check:
- Full name
- House/building number
- Street/locality
- City
- State
- PIN code
- Mobile number
Subhadra Fashion is not responsible for delivery delays or failed deliveries caused by incorrect, incomplete, or outdated address information supplied by the customer.
If you identify an error in your delivery address, please contact us as soon as possible. We will try to assist, but address changes may not be possible once the order has been dispatched.
8. Delayed Deliveries
Although we work with delivery partners to provide timely delivery, delays may occasionally occur.
Possible reasons include:
- Courier network delays
- Severe weather
- Public holidays
- Natural events
- Transportation disruptions
- Incorrect or incomplete addresses
- High order volumes
- Remote delivery locations
- Operational issues with the courier partner
If your order is significantly delayed, please contact us at dm.subhadra@gmail.com with your order number.
We will coordinate with the relevant delivery partner and provide available updates.
9. Failed Delivery Attempts
Our delivery partner may make one or more delivery attempts depending on its procedures.
A delivery may fail because:
- The recipient is unavailable.
- The address is incorrect or incomplete.
- The customer cannot be contacted.
- The customer refuses the delivery.
- The location is temporarily inaccessible.
If an order is returned to us because of repeated failed delivery attempts or an incorrect address provided by the customer, additional shipping charges may apply for re-delivery.
10. Cash on Delivery
If Cash on Delivery (COD) is available for your location and order, the applicable COD option will be displayed during checkout.
Customers should provide an active mobile number and ensure someone is available to receive and pay for the order.
COD availability may vary by PIN code, product, order value, or courier service.
11. Damaged Packages
Please inspect the outer package when you receive your order.
If the package appears seriously damaged, opened, tampered with, or otherwise compromised, please:
- Take photographs or videos of the package before opening it, where possible.
- Record the condition of the package and product.
- Contact Subhadra Fashion as soon as possible.
- Provide your order number along with photographs/videos and relevant details.
We will review the matter and assist you according to our applicable Return & Refund Policy.
12. Wrong or Missing Items
If you receive an incorrect, incomplete, or missing item, contact us as soon as possible after delivery.
Please provide:
- Order number
- Customer name
- Description of the issue
- Clear photographs/videos of the received product and packaging
After verification, we will determine the appropriate resolution, which may include replacement, exchange, refund, or another suitable solution in accordance with our policies and applicable law.
13. Product Availability and Dispatch Delays
Occasionally, an order may require additional processing because of product availability, quality checks, customization, or unusually high order volumes.
If there is a significant delay affecting your order, we will make reasonable efforts to notify you using the contact details provided with your order.
14. Delivery Confirmation
An order may be considered delivered when the courier partner’s tracking system records the shipment as delivered.
If your tracking information shows “Delivered” but you have not received the package, please contact us promptly at dm.subhadra@gmail.com.
We may coordinate with the courier partner to investigate the delivery status.
15. Contact Us
For questions regarding shipping, delivery, tracking, or an existing order, please contact:
Subhadra Fashion
Email: dm.subhadra@gmail.com
Address: Kanur, Vijayawada, Andhra Pradesh, India
Website: https://subhardafashion.shop/
When contacting us about an existing order, please include your order number so that we can assist you more quickly.
16. Changes to This Shipping Policy
Subhadra Fashion may update this Shipping Policy from time to time to reflect changes in our shipping partners, delivery practices, services, or applicable requirements.
The updated policy will be published on this page with a revised effective date.
Last Updated: 8 October 2026